Rachel - CEO
Rachel Rowling, CEO of MedAway Health & Gorgeous Getaways, a global medical tourism company, has spent the majority of her career in the technology and telecom industry throughout Canada, Asia and Australia. Rachel has successfully led teams to create strategic partnerships and business initiatives for several global Fortune 500 companies such as Nortel Networks, Acrodex, TELUS Communications and Australia’s Alcatel. It is through Rachel's experience with technology and telecom that she learned the power of collaboration, great partners, and customer service.
Rachel has a passion for developing and growing businesses while looking for the next opportunity and has a successful global track record beginning with a successful management buy-out (MBO) of a global business division in 2004. . In 2010, Rachel left the telecom industry and took over Gorgeous Getaways, the global leader of cosmetic surgery holidays, launching MedAway Health, a medical tourism company focused exclusively on medical treatments in 2011. MedAway Health and Gorgeous Getaways provide superior care and customer service to customers seeking alternatives for health-care in Thailand, Malaysia, Mexico, and Costa Rica with sales offices in Australia, Mexico, South America, and new offices recently opened in Canada and New York City.
Medical tourism is the process of traveling abroad to receive superior medical, dental and cosmetic care by fantastic surgeons at the most state-of-the-art facilities in the world. The three primary reasons people travel for medical procedures are cost, quality of care, and availability of care. Global leaders in the industry have built world-class facilities with world-class doctors to bring back a sense of customer service. The ability to shop this global market allows consumers to make personal choices about the treatments that are best for them and fit their needs.
MedAway Health and Gorgeous Getaways are leaders in medical tourism. They differentiate themselves from their competition by providing customers with one-to-one care, highly specialized and leading physicians in the world, ISO 9001 accredited health-care facilities (international standard for quality assurance) and the comforts of luxury resorts for aftercare while being affordable. These key services allow MedAway Health and Gorgeous Getaways to provide clients with a personalized treatment and the time to relax, focus on themselves, and enjoy their vacation. Rachel believes that business opportunities exist through partnership and collaboration molded together through top notch customer service and patient care. Rachel truly wants everyone to have a great experience and great results.
Gorgeous Getaways gives dedicated attention to customers at all stages of travel and surgery. The company ensures customers get the results they expect, and provides them with the ability to rest and recuperate in a private, beautiful environment with complete anonymity. MedAway Health is a full service provider that performs a host of medical procedures, such as Diagnostic, General Surgery, Orthopedic, Cardiac Surgery, Gyn Obsurgery, Cosmetic, Dental, Ophthalmology, and Bariatric Weight Loss, all accompanied with affordable priced packages for customers to choose from.
Rachel has an Executive MBA and is a member of several networking groups including EWomen Network of North America, The Alberta Women Entrepreneurs (AWE) group of Canada, The Australian Institute of Company Directors (AICD), The Customer Service Association of Australia, The Australian group: Women in IT and has received executive management training from Management for Achievement (MFA) and Senior management training at the Australian Institute of Management (AIM) in Melbourne, Australia
Rowling has also volunteered for and is a passionate supporter of Canada’s Bissell Center, whose mission is to empower people to move from poverty to prosperity. Rachel also volunteers at the Canadian Youth Emergency Center and donates to New Zealand’s Dogs for Autism. The Youth Emergency Center has numerous programs to save youth from lives of homelessness and crime. Dogs for Autism’s mission is to enrich the lives of people with disabilities by the training and placement of service dogs to provide individuals with companionship and promote independent living.
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